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name Tim C Hose sex male birthday 03.27.81
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Thursday, January 19, 2006
I just had the most bizarre experience on the internet with one of the most intimidating websites around.AMAZON.COM And now they know my phone number. Have any of you ever called the customer service number at Amazon? I'll tell you right now, you haven't, because they don't have one. Amazon, as it turns out, calls you. There I was, trying to place an order on Amazon for my company, when the thing just wouldn't go through. All of the information was correct, but I kept getting a "We're sorry, we can't process your request at this time," message at irregular intervals in the checkout process. Finally after thirty fruitless minutes of trying and re-trying, I decided to call the customer service number and get to the bottom of this dirty conundrum! What I got instead was a pop-up window asking for my phone number. Below that was a dropdown menu asking when I wanted to get a call. The option I selected, because I am an American after all, was "RIGHT AWAY." After diligently entering my phoney-phone number, I hit the "Call me" button, which made me feel vaguely like a sleaze. Instantly, and I mean instantly, the window changed to "CALLING," and then a moment later, "RINGING." My phone rang. A little freaked out, I looked quickly back and forth from my phone to my computer. Was their customer service really this good? It couldn't be... right? I picked up the phone. "CONNECTED." Said my computer. Nervous that I was about to speak to the matrix, I cautiously said, "He-hello?" "You will be connected to a customer service agent immeadiately!" Shouted a recorded voice. Okay, I thought to myself this is where I get put on hold forever. I knew customer service could not- "CONTACTING CUSTOMER SERVICE." No way. "CONNECTED." And then I was. Just like that, Amazon.com had whisked into my life and handled everything for me, to the point where I didn't even have to dial my own phone. I probably didn't really even need to pick up the headset, actually. There was also a button on the popup window that said "HANG UP," and that's just what it did. Oh the wasted energy of holding the phone to my ear! If only I'd hit speakerphone and not burned all of those calories! So, this entire entry is pretty much just to say that I love Amazon. Yes, Amazon, I love you. I love you. Call me. TimChose [
8:38 AM ] |